Highly Trained Restoration Specialists

There is a science behind the proper drying of water damage. There is also a science to properly neutralize and remove the damaging effects of soot after a fire. SERVPRO of Central Little Rock/Cammack Village utilizes these scientific procedures when we respond to your loss.

We provide in-depth training and extensive continuing education classes for all our fire and water technicians. It's important to make this investment in our employees so you can be sure the latest and most advanced techniques and practices are in place when you call us to help. We even have key employees flood a test house, then dry it under the supervision of some of the best water mitigation instructors in the country.

Our highly trained restoration technicians are here to help when your Little Rock home sustains fire or water damage. We respond to emergencies 24-hours a day, seven days a week.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Central Little Rock / Cammack Village offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)